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Ohnicio Kalb




  • 11534 Rank

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Published on: 01 Jun 2016 by ohnikalb

GF CSIS Senior Investigation Manager Singapore

Salary: Competitive

Location: Singapore

Job Type: Permanent, Full

Company: Citibank NA

Updated on: 31 May 16



Senior Investigation Manager - Singapore
has the responsibility and is
directly accountable for CSIS Investigations operations for Singapore,
Malaysia, Vietnam and Indonesia. The Senior Investigations Manager Singapore
works with a team of country managers and investigators ensuring that the
company interests are protected and in compliance with regional statutory,
regulatory and business regulations through thorough investigations and
management oversight.


The Senior Investigation Manager - Singapore provides
leadership, expertise, and guidance relative to the company processes and
risks, projects, issues and initiatives regarding investigations throughout the
North ASPAC region to a diverse and geographical team of investigators. These
responsibilities include: 

Ensure that allegations of fraud and misconduct, Code
of Conduct and ethics are properly investigated and managed in a professional
and consistent manner

Ensure an efficient and responsive investigative team
that can operate throughout the North ASPAC region

Oversee and manage complex/high level investigations
within North ASPAC

Ensure compliance with all Statutory and Corporate
policies in relation to external and internal investigations

Assesses fraud and related risks and work with country
in-business partners, such a Risk, Compliance, Internal Audit, Human Resources,
Technology and Legal to implement appropriate controls and measures to protect
company staff, assets, business operations, and intellectual property

Develop and maintain working relationships with
business management officials in North ASPAC, such as HR, CBMs, Legal, FinCon
and others key stakeholders

Data quality review on a regular basis against
corporate Standards and a Balanced Scorecard

Ensure investigations data quality in the case
management system, through regular analysis and review

Develop and maintain effective relationships with law
enforcement and intelligence agencies, Sister Banks network, and industry
professional associations as appropriate

Ensure timely investigation and closing of cases
through case aging analysis reviews

Attend various in-country business meetings as
appropriate to review and discuss investigation issues and key metrics

Implement investigations related Policies, Standards
and Procedures

Ensures investigations staff are appropriately trained
and informed on the most recent fraud schemes, trends and related investigation
techniques and intelligence

Work closely with the CSIS regional Fraud Risk Manager
in identifying fraud risks and trends

Conduct timely required performance and rating reviews
with assigned staff and enter results in the talent management system



and Experience:

University degree, along with a minimum of 10 years
experience as an investigative professional, which included managing an
investigation team or unit involving financial related frauds/crimes

Experience of 10+ years in Law Enforcement, which
included managing an investigation team or unit involving financial related
frauds/crimes or 10 years in management position in financial services industry
with responsibility over investigations related activities


Possess strong verbal and written communication
skills, and the ability to formulate and articulate investigation strategies
and solutions to all levels of management in a context that aligns with the
corporate culture of the organization

Effective at developing internal and external
alliances. Experience as a liaison with local government and law
enforcement/information sources and private industrial security

Understanding of investigative skills i.e.,
interviewing, report writing, evidence gathering, fact finding and analysis,
delivering briefings and giving/presenting evidence at civil, criminal, and/or
disciplinary proceedings.

Excellent working knowledge of investigations
procedures, with an understanding and working knowledge of basis computer
skills to include Windows-based software applications such as Word, Excel and

Previous regional experience preferred

Regional language skills are advantageous

Experience in conducting and assessment of complex
fraud and related allegations and recommendation of approach

Ability to brief senior management and provide concise
and professional advice

Investigation experience with large global or
multinational organization is desirable

Knowledge of relevant and criminal laws concepts and
procedures is desirable

Knowledge of financial services products and services,
controls and compliance is desirable

Experienced in preparing a brief of evidence for civil
or criminal action desirable


Exemplary and unquestionable personal integrity and
moral compass

Excellent active listening skills

Ability to manage/delegate and coach/mentor

Analytical skills, with significant attention to

Strong strategic and political awareness

Ability to work with others at all levels within the

Ability to manage conflicts and conduct difficult
discussions if required

Self-confidence to take a firm stand and energetic
persistence if necessary

Strong work ethics and created ability to achieve
identified goals

Strong communication and presentation skills

Demonstrated ability to work with senior management
and external parties, as required



Education: Bachelor's



Job ID: 16028496

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