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Ann Bell

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Published on: 16 Sep 2016 by annbell1993

How to reject the shipment to certain countries

Consider an e-commerce website wants to set orders that will be shipped to certain shipping countries for manual review or reject it in order to reduce fraud orders. In this use case, let's say every transaction that has Malaysia set as shipping country needs to be rejected. FraudLabs Pro allows you to configure it using fraud detection rules.

1. Login to the FraudLabs Pro Merchant Control Panel.

2. Click on the Rules menu.

3. Add the new rule "Shipping Country". Set the condition to "Within" and pick "Enter Countries Below". Select "Malaysia" as the value.

4. Select the Reject action.

5. Click on the Add Rule button.

When there is an order that has set the shipping country as Malaysia, FraudLabs Pro will automatically filter and reject this order.

If you want to reject an order that has set Malaysia as billing country, you can do so by adding new rule.

1. Login to the FraudLabs Pro Merchant Control Panel.

2. Click on the Rules menu.

3. Add the new rule "Billing Country". Set the condition to "Within" and pick "Enter Countries Below". Select "Malaysia" as the value.

4. Select the Reject action.

5. Click on the Add Rule button.

When there is an order that has billing country set as Malaysia, FraudLabs Pro will automatically filter and reject this order.

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